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FAQs

How secure is my data?

We prioritize the security and confidentiality of your data. Assuredo employs advanced encryption technologies
to safeguard your data and ensure secure transactions.

What information is required

All data needed by us can be supplied in an ID form. Example: Affiliate ID, player id etc. No affiliate details nor players details are required for affiliate payment file reporting and insight delivery

How long does it take to get a payment file ready t our team

Once the month ends and the data in your system is locked in for the previous month and we receive that data - we will have your files ready and sent back to you withing 3 working days

If I have multiple brands on the same affiliate program are you able to provide a report per brand

Yes we are able to provide you a report per brand provided that there is a seperation metric within your data set

What further support is needed from our side as the operator

We can either have a meeting with your head of affiliates to run through our findings where we may spot questionable payments due. This is in order for your Head of Affiliates to approve or deny the payment in order for us to update the files and have them payment ready for your teams

Who do you send the payment file to

It is your choice who you would prefer for us to send this to either your CMO, CFO or Head of Affiliates

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